Why can't more poker rooms look at a place like BestBet with excellent wait service, excellent food (which you pay for) and just copy that? I don't get it. Maybe they need to hire more guys? Or screen the people they hire? Or is it just the job market in DC? I've played in many other poker rooms and clearly these are the worst waitresses I've ever encountered (again the one waiter was very good). The one male waiter was one of these 2 (good for him). Literally only 2 of them seemed not to be off when people ordered drinks. I was a good bit so probably say 20 different waitresses come to my table. Finding a waitress without an attitude is even harder. No food available - even the snack bar right next to the poker room is closed. So why only 3 starts? Pretty much everything non-poker related is poor.
Good mix of promotions - I've accepted that most poker rooms now will have promos, so don't object to the extra rake - they seem to mix things up to keep it fun. All dealers, reception floor very competent and friendly. Good action - like any room, some table more active than others but that's the way it always works. However, in 2022, they heavily revamped their. As one of the largest casino groups in the United States, MGM Resorts has long maintained a national comp program.
The actual poker is excellent, so for people who care only about that then it's a 5 star. This post was most recently updated March 30, 2022, to reflect all of the changes implemented as part of the launch of MGM Rewards in February, 2022. Saw another review with very similar takes.